Legal Notice

Identification details of the company operating ceaibotanica.shop, published in accordance with e-commerce regulations and consumer rights.

1. Operator

Company: Botanica Traditii S.R.L.
Registered address: Str. Baba Novac nr. 19, 900366 Constanța, România
Represented by: The managing director
CUI: 20996760

2. Contact

Merchant: Botanica Traditii S.R.L.
Registered address: Str. Baba Novac nr. 19, 900366 Constanța, România
Email: [email protected]
Phone: +40 592 331 329
Working hours: Mon-Fri 10:00 - 18:45
Registration: CUI: 20996760

3. Dispute resolution

We follow official dispute mediation procedures in accordance with statutory obligations. Contact us directly at [email protected]: we resolve almost any situation within just a few business days. Customers in the European Union also have access to the official ODR platform managed by the European Commission for resolving contractual disputes.

4. Content and liability

We rigorously verify the accuracy of the data published on this shop. The composition and specifications of each variety come from production documentation and are reviewed when listed. We assume no liability for the content of external websites to which we provide links.

5. Hosting

We host the platform on secure infrastructure in a specialized data center. Server access logs are archived for 30 days for technical security.